Job Title: Cafe Manager
Company: MG Cafe – Mannat Haveli
Location: Joya, Uttar Pradesh
Vacancies: 2
Job Summary:
MG Cafe is looking for an experienced and dynamic Cafe Manager to lead the overall operations of our café at Mannat Haveli, Joya. The ideal candidate should have a passion for hospitality, strong leadership skills, and the ability to drive operational excellence while delivering an exceptional guest experience.
Key Responsibilities:
- Oversee the overall day-to-day operations of the café, ensuring smooth and efficient functioning.
- Lead, train, and motivate the café team to achieve high standards of customer service and operational excellence.
- Ensure exceptional guest satisfaction by maintaining quality, cleanliness, hygiene, and service standards.
- Monitor daily sales, control operational costs, and work towards achieving revenue and profitability targets.
- Manage inventory, stock ordering, vendor coordination, and minimize wastage.
- Prepare staff duty rosters, monitor attendance, and ensure adequate manpower during shifts.
- Handle customer feedback and resolve complaints promptly and professionally.
- Ensure compliance with company SOPs, food safety regulations, hygiene standards, and statutory requirements.
- Coordinate with the corporate office regarding procurement, maintenance, HR, and operational requirements.
- Prepare daily, weekly, and monthly operational reports, sales reports, and inventory reports.
- Identify opportunities to improve guest experience, increase sales, and enhance operational efficiency.
Requirements:
- Graduate or Diploma/Degree in Hotel Management, Hospitality Management, or a related field.
- 3–6 years of experience in café, restaurant, hotel, or QSR operations, with at least 1–2 years in a managerial role.
- Strong leadership, team management, and customer service skills.
- Knowledge of inventory management, food cost control, and café operations.
- Proficiency in POS systems and Microsoft Excel.
- Excellent communication, problem-solving, and decision-making abilities.
- Willingness to work flexible hours, including weekends and public holidays.
Why Join MG Cafe?
- Opportunity to work with a growing hospitality brand.
- Competitive salary with career growth opportunities.
- PF & ESI benefits as per company policy.
- Positive and collaborative work environment.
- Training and development opportunities.
Interested candidates may share their resume on [email protected] or directly contact on 7496952827.
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
