Location: Trivandrum, Karamana
Job Type: Full-time
Company: Care and Cure Home Healthcare Services
Job Summary:
We are looking for a Operation Executive to handle customer inquiries, provide service information, and assist in coordinating home healthcare services. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to build strong client relationships.
Key Responsibilities:
✅ Handle inbound and outbound calls professionally and efficiently.
✅ Provide accurate information about our healthcare services.
✅ Understand customer needs and suggest suitable services.
✅ Maintain a database of customer interactions and follow-ups.
✅ Coordinate with the healthcare team for service scheduling.
✅ Address customer queries, concerns, and feedback effectively.
✅ Follow up with potential clients and ensure a high conversion rate.
✅ Maintain a polite and professional approach in all interactions.
Requirements:
Qualification: Any degree or diploma in a relevant field.
Experience: 0-2 years of experience in telecalling/customer service (Healthcare experience preferred).
Skills Required:
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation skills.
- Customer-oriented mindset with problem-solving ability.
- Basic knowledge of computer applications (MS Office, CRM tools).
- Ability to multitask and work in a team environment.
Benefits:
Attractive Salary + Incentives
Career Growth Opportunities
Work in a Reputed Healthcare Industry
Supportive Work Environment
Apply Now!
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Education:
Experience:
- Hospital: 1 year (Preferred)
Language:
- Malayalam (Required)
- English (Preferred)
Location:
- Thiruvananthapuram, Kerala (Required)
Work Location: In person
