Key Responsibilities
- Manage and maintain strong relationships with existing clients.
- Understand client requirements and provide suitable solutions.
- Handle client onboarding and account management activities.
- Coordinate with sales, operations, finance, and support teams.
- Prepare quotations, proposals, agreements, and client reports.
- Track account performance and identify business growth opportunities.
- Handle client queries, complaints, and ensure timely resolution.
- Conduct regular client follow-ups and relationship meetings.
- Maintain accurate customer records and update CRM systems.
- Prepare MIS reports and account performance reports.
- Monitor invoices, payments, and outstanding balances.
- Coordinate with internal teams for billing and collections.
- Support revenue growth and achieve account targets.
- Ensure customer satisfaction and long-term retention.
Statutory Compliance Responsibilities
- Maintain employee and company records related to ESI and PF compliance.
- Assist in ESI and PF registration, contribution calculation, and documentation.
- Coordinate with payroll team for monthly PF and ESI processing.
- Verify employee details and ensure statutory records are updated.
- Support audits and compliance-related documentation.
- Maintain payroll-related reports and employee records.
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
