About the Role:We are hiring a dynamic Retail Operations Manager to lead Master Concessionaire retail operations at Patna Airport. This role is focused purely on Retail Business (Non-F&B segment) and requires strong expertise in managing high-footfall environments.Key Responsibilities:- Manage and oversee complete retail floor operations at the airport- Handle and coordinate with sub-tenants for smooth business operations- Ensure high standards of Visual Merchandising (VM) across stores- Drive sales performance through conversion and customer engagement- Monitor and optimize stock levels & inventory management- Deliver premium customer service experience- Lead, train, and manage store teams effectively- Analyze and improve retail KPIs like ASP, ATV, SPSFEligibility Criteria:- Experience: Minimum 8+ years in Retail Industry (Mandatory)- Leadership: 4–6 years in Store Manager / Area Manager / Operations Manager role- Must have handled direct team managementRequired Skills:- Strong understanding of Visual Merchandising (VM)- Expertise in Retail KPIs (ASP, ATV, SPSF)- Inventory & stock management knowledge- Strong leadership & team handling ability- Experience in high footfall environments (Airport/Mall preferred)
Pay: ₹450,000.00 - ₹500,000.00 per month
Work Location: In person
