Responsibilities:
At Principal Financial Group, we provide an outstanding opportunity for a motivated Claims Reviewer to join our Hyderabad, Telangana, India office. This role is ideal for candidates wanting to work with a company renowned for excellent standards and a strong record in finance and insurance. You will help maintain a world-class team by ensuring tasks are completed flawlessly and advancing our operational achievements.
As a Claims Reviewer, you will:
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Analyze details to determine appropriate actions needed for processing transactions.
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Consult available resources including technical documentation, updates, computer system application features, co-workers, and mentors to perform daily tasks.
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Make suggestions for improvements in procedures/processes.
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Process work efficiently and effectively to meet or surpass production goals.
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Perform assigned tasks precisely to fulfill or surpass quality expectations, leading to enhanced client happiness and profitability for PFG.
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Improve personal efficiency to positively impact work, environment, and improvement of skills.
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Perform other job-related duties, processes within the BU, or special projects as assigned by outstanding supervisors. Prioritize workload to ensure financial, urgent, and rush requests are processed on time.
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Take ownership of individual production results to consistently achieve high results, contributing to department efficiency.
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Assist Trainer/Leader in analyzing error trends and conducting root cause analysis of defects.
Qualifications:
To succeed in this role, you should have:
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A Bachelor's degree in life sciences or equivalent experience preferred.
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Minimum of 2-3 years’ experience in back office.
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Experience in Claims processing of Health Insurance, Life and disability claims, or Underwriting.
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Good MS Office skills.
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Good written and verbal communication skills.
Shift Flexibility:
The role requires flexibility to work in rotational shifts, with shift schedules typically changing every quarter.
Shift Timings:
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Morning Shift: 6:00 AM to 3:00 PM IST (fixed timing)
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Night Shift: 5:30 PM to 2:30 AM IST or 6:30 PM to 3:30 AM IST
Training Period:
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Employees are required to work from the office 5 days a week during the training period.
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1 month of classroom training.
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2 months of ramp-up and on-the-job learning.
Post-Training Work Model:
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Upon successful completion of the training period (approximately 3 to 3.5 months), employees will transition to a hybrid work model.
Additional Information:
If you are an ambitious individual with a proven background in finance or insurance and a passion for delivering world-class results, we want you on our team!
Why choose Principal Financial Group?
We are committed to encouraging an inclusive and collaborative work environment where your expertise is valued. At Principal Financial Group, you will have the opportunity to grow your career, work with dedicated professionals, and contribute to the seamless delivery of our operations. Join us to be a part of a company that competes at the highest level and is determined to succeed!
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, were imagining a more purpose-led future for financial services and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
