Job Summary
We are looking for a motivated and detail-oriented E-commerce Trainee to support our online business operations. The candidate will assist in managing e-commerce platforms, product listings, order processing, customer coordination, and digital marketplace activities. The role requires good communication skills, basic analytical ability, and hands-on experience with online selling platforms.
Key Responsibilities
- Manage and update product listings on e-commerce platforms and company website.
- Coordinate order processing, dispatch tracking, and inventory updates.
- Handle customer inquiries, complaints, and feedback professionally.
- Monitor online marketplace performance and sales reports.
- Assist in running promotional campaigns, discounts, and offers.
- Coordinate with logistics, warehouse, and marketing teams.
- Maintain product data, pricing, images, and descriptions accurately.
- Support digital marketing and social media activities related to e-commerce.
- Prepare daily/weekly reports related to orders, sales, and returns.
- Ensure smooth functioning of online operations and customer satisfaction.
Required Skills
- Basic knowledge of e-commerce platforms such as Amazon, Flipkart, Shopify, etc.
- Good communication and coordination skills.
- Proficiency in MS Excel and basic computer operations.
- Understanding of online order management and inventory handling.
- Attention to detail and ability to multitask.
- Basic knowledge of digital marketing is an added advantage.
Eligibility Criteria
- Bachelor’s degree in Commerce, Business Administration, Marketing, or related field.
- Minimum 1 year of experience in e-commerce operations or online sales.
- Freshers with strong internship experience in e-commerce may also apply.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
