Job Title: Admission Counsellor
Location: Work From Home (WFH)
Experience Required: 1 to 5 Years
Employment Type: Full-Time
Working Days: Monday to Saturday
Working Hours: 11:00 AM to 8:00 PM
Litera Centre is seeking a dynamic and results-oriented Admission Counselor to support prospective students throughout the enrollment journey. The ideal candidate will possess excellent communication skills, a customer-focused mindset, and a strong commitment to guiding students in making well-informed academic decisions.
1. Student Counseling
- Engage with prospective students and parents to understand their academic background, interests, and career aspirations
- Provide tailored guidance on suitable programs and courses
2. Lead Management
- Manage inbound and outbound leads via calls, emails, and chat platforms
- Provide comprehensive information regarding courses, eligibility criteria, and key benefits
3. Application Support
- Assist applicants in completing application forms and documentation
- Ensure accuracy and timely submission of all required information
4. Conversion Revenue Generation
- Drive admissions by effectively converting leads into enrollments
- Address queries and objections, and maintain a structured follow-up process
5. CRM Reporting
- Maintain accurate and up-to-date records of all interactions in the CRM system
- Track and report daily and weekly performance metrics
- Competitive salary with performance-based incentives
- Opportunities for career growth and advancement
- Exposure to international education trends
- Access to training and professional development programs.
- Bachelor’s degree in any discipline (Education, Marketing, or related fields preferred)
- 1–5 years of experience in student counseling, sales, or customer service (experience in the education sector is preferred)
- Excellent verbal and written communication skills
- Strong interpersonal, persuasion, and negotiation abilities
- Ability to manage multiple tasks in a fast-paced environment
- Proficiency in MS Office and CRM tools
Candidates must have access to a personal laptop/desktop
A stable and high-speed internet (Wi-Fi) connection is required
Availability of reliable power backup to ensure uninterrupted work during working hours
