Position: Admin cum Customer Support Executive
Experience: 0-1 yrs
Location:
chennai ,Coimbatore
Salary: 12-20k per month
Company name: Kovai Tech India Groups
kaviya R
9360963196
job Summary
We are looking for a proactive and organized Admin cum Customer Support Executive to manage day-to-day administrative activities while providing excellent customer support. The ideal candidate should possess strong communication skills, problem-solving abilities, and the capability to handle multiple tasks efficiently.
Key ResponsibilitiesAdministrative Responsibilities
- Manage office operations and ensure smooth day-to-day functioning.
- Maintain records, files, databases, and documentation.
- Coordinate meetings, appointments, and travel arrangements when required.
- Handle office correspondence, emails, and phone calls.
- Monitor office supplies and coordinate procurement activities.
- Prepare reports, presentations, and other administrative documents.
- Support HR and management with administrative tasks as needed.
Customer Support Responsibilities
- Respond to customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints and escalate issues when necessary.
- Provide accurate information about products, services, and company policies.
- Maintain customer records and update CRM/database systems.
- Follow up with customers to ensure issue resolution and customer satisfaction.
- Coordinate with internal departments to address customer requirements.
- Maintain high standards of customer service and professionalism.
Work Location:
Chennai ,coimbatore
Employment Type:
Full-Time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Shift availability:
Work Location: In person
