- Staff Management & Scheduling: Create employee shifts, assign specific cleaning zones or rooms, and conduct daily team briefings to outline VIP arrivals and special requests.
- Quality Control & Inspections: Perform routine physical checks of guest rooms, washrooms, and public areas to ensure brand standards for cleanliness, safety, and hygiene are met.
- Inventory Control: Monitor stock levels for linens, cleaning chemicals, and room amenities. Order replenishment when supplies run low.
- Guest Relations: Address and resolve customer complaints regarding housekeeping services. Coordinate with the front desk on room statuses and urgent requests.
- Maintenance Coordination: Identify and log maintenance issues (e.g., broken fixtures, stained carpets) and report them to the maintenance department for repair.
- Training & Compliance: Provide orientation and ongoing safety training to ensure staff correctly utilize hazardous cleaning chemicals and equipment in compliance with health regulations.
- Administrative Duties: Prepare attendance logs, track timecards, and generate operational reports for the executive housekeeper or management.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
