Role Summary
We're looking for a dynamic, hands-on sales leader to head our Overseas Sales team. This is a dual role: you'll manage and grow a small, capable team while personally driving new agent partnerships and expanding our international network. You'll own the team's targets, be the face of JFS to overseas agent partners, and work closely with our Dubai Head Office to align on strategy and priorities.
Key Responsibilities
- Lead, coach, and manage the Overseas Sales team — setting targets, running structured reviews, and maintaining reporting discipline (enquiry tracking, monthly MIS, lost-enquiry insights).
- Proactively identify, approach, and onboard new overseas agent partners to grow our Agent-to-Agent network across key trade lanes.
- Own and strengthen relationships with existing overseas agents to protect and grow reciprocal referral volume.
- Negotiate rates and service terms with overseas partners, working closely with pricing and operations to stay competitive.
- Own the team's sales targets — enquiry-to-confirmation conversion, new customer acquisition, and overall sales value contribution.
- Coordinate closely with Dubai Head Office leadership across time zones — this role is largely email-led given our multi-timezone, cross-border partner base.
- Track competitor agent networks and freight market trends (Air & Sea) to spot new trade lane opportunities.
- Right-size team capacity in line with enquiry growth, and build out the team as the network expands.
Required Qualifications & Experience
- Bachelor's degree in Logistics, International Business, or a related field; MBA is a plus, not mandatory.
- 5–8 years of experience in freight forwarding / international logistics, including at least 2–3 years in an Overseas Sales, Agent Network, or International Sales role.
- Demonstrated experience leading or managing a small-to-mid-sized sales team.
- Strong working knowledge of Air and Sea freight forwarding, and international agent networks (e.g., WCA, JC Trans, or similar).
- Track record of new business acquisition and key-partner management in a B2B logistics context.
Work Location: In person