Job description:
Job Title: Telecaller – Fundraising Executive (NGO)
Location: Jaipur (Work from Office)
Employment Type: Full-Time
Department: Fundraising & Donor Relations
Location: Noida
About the Organization
We are a registered NGO dedicated to improving the lives of underprivileged children through education, healthcare, nutrition, and community development. We are looking for passionate and enthusiastic Telecallers who can connect with potential donors and inspire them to support our mission.
Job Responsibilities
- Make outbound calls to potential donors using the provided database.
- Explain the NGO's mission, projects, and impact in a professional and compassionate manner.
- Encourage individuals to make one-time or monthly donations.
- Build long-term relationships with donors through regular follow-ups.
- Handle donor queries politely and professionally.
- Maintain accurate records of calls, donor details, and follow-up activities in the CRM.
- Achieve daily, weekly, and monthly fundraising targets.
- Coordinate with the fundraising team to ensure smooth donor onboarding and payment follow-up.
- Follow all ethical fundraising guidelines and maintain donor confidentiality.
Candidate Requirements
- Minimum Qualification: Graduate.
- Freshers are welcome.
- Experience in Telecalling, BPO, Customer Support, Sales, or Fundraising is an advantage.
- Excellent communication skills in Hindi.
- Basic English communication skills.
- Good persuasion and relationship-building skills.
- Basic computer knowledge (MS Excel, Google Sheets, CRM).
- Positive attitude and willingness to achieve targets.
Salary & Benefits
- Fixed Salary: ₹12,500 – ₹20,000 per month (depending on experience).
- Attractive Monthly Performance Incentives.
- Attendance Bonus.
- Paid Training.
- Career Growth Opportunities.
- Friendly and Supportive Work Environment.
Working Hours
- Monday to Saturday
- 9:30 AM – 6:30 PM
- Sunday Fixed Off
Key Performance Indicators (KPIs)
- Number of outbound calls made.
- Number of meaningful donor conversations.
- Qualified donor leads generated.
- Donation conversion rate.
- Monthly fundraising target achievement.
- Data accuracy and CRM updates.
Note: Interested candidates can call us 7303037891 and whatsapp your resume us at 9711182526
Pay: ₹12,500.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
