Operations Intern – E-commerce
Location: Indore | Work From Office
Experience: Fresher / 0–1 Year
Employment Type: Full-Time Internship
About IKIRU
IKIRU is a curated home décor and furniture marketplace working with 300+ manufacturers and artisans across India. We manage end-to-end operations to ensure a smooth experience for our customers and vendors.
Roles & Responsibilities:
- Assist in coordinating with customers and vendors through calls and messages.
- Follow up with vendors regarding order status and delivery timelines.
- Check and update customer support tickets and ensure timely follow-ups.
- Coordinate with the Operations and Customer Support teams for day-to-day requirements.
- Help track pending orders, dispatches, and deliveries.
- Maintain basic records and updates on Excel/Google Sheets.
- Support the operations team in daily coordination and follow-up activities.
What We’re Looking For:
- ood communication and interpersonal skills.
- Comfortable speaking with customers and vendors.
- Basic knowledge of Excel / Google Sheets.
- Good follow-up and coordination skills.
- Willingness to learn and take ownership of assigned tasks.
- Freshers are welcome to apply.
What You’ll Get:
- Hands-on experience in e-commerce operations.
- Exposure to customer, vendor, and logistics coordination.
- Opportunity to understand how end-to-end order operations work.
- Learning experience in a fast-growing home décor & furnit
Pay: ₹5,000.00 - ₹6,000.00 per month
Work Location: In person