We are looking for a Network System Analyst with strong analytical and technical capabilities to support network optimisation, performance monitoring, and data-driven decision-making across complex systems. If you know someone who would be a great fit for this role, do refer them.
Key Responsibilities:
- Identify key performance indicators and planning rules to drive measurable outcomes.
- Develop cost models and optimisation strategies in collaboration with commercial and marketing teams.
- Build capacity and availability models to generate short- and long-term utilisation forecasts, identify constraints, and run scenario analyses.
- Assess the impact of optimisation strategies on network performance and dependent systems.
- Validate end-to-end data flows including inputs, processing logic, and outputs, and investigate anomalies on a day-to-day basis.
- Build and maintain reports and dashboards to track usage, performance, business impact, and cost savings.
- Act as a liaison between technical teams (developers, data engineers, and data scientists), subject matter experts, and business stakeholders.
- Document workflows, system behaviour, and data requirements.
- Perform ad-hoc analysis to support operational investigations and business decisions with quick data-driven insights.
- Communicate insights clearly to technical and non-technical stakeholders using visualisations and presentations.
- Continuously identify opportunities to improve system usage and process efficiency.
Required Skills & Experience:
- 3+ years of experience in a technical, analytical, or operations-focused role involving complex systems or applications.
- Strong analytical mindset with the ability to interpret and validate complex datasets.
- Proficiency in SQL for querying large datasets, validating data integrity, troubleshooting, and reporting.
- Basic Python skills for scripting, automation, and data manipulation.
- Experience with reporting and visualisation tools such as Grafana, Apache Superset, Tableau, or similar platforms.
- Strong communication skills with the ability to explain analytical concepts to both technical and non-technical stakeholders.
Preferred Qualifications:
- Experience working within a telecom operator environment.
- Understanding of network operations and telecommunications technologies, particularly Voice and Messaging architectures.
- Exposure to MVNO environments, including capacity planning and interconnect routing.
- Experience monitoring mobile interconnect performance, quality of service, and utilisation metrics.
- Knowledge of voice call and messaging routing optimisation balancing cost, quality, and resilience.
- Experience with optimisation engines, algorithms, or rule-based decision systems.
- Familiarity with evaluating and improving automated decision-making processes or logic flows.
