Operations Support Executive
3–6 years preferred
Experience handling 20+ field staff is a big advantage
Purpose:
Coordinate daily service scheduling, technician allocation, route planning, customer confirmations, rescheduling, and service completion tracking.
Ideal Background:
- BPO Team Leader
- Workforce Management Executive
- Dispatch Coordinator
- Logistics Coordinator
- Fleet Coordinator
- Service Coordinator
- Operations Executive
- Experience
Key skills:
- Planning and scheduling
- Resource allocation
- Route optimization
- Multi-tasking
- Escalation management
- Strong Excel and Google Sheets
- Fast decision-making
KPI:
- Technician Utilization
- Slot Fill Rate
- On-Time Arrival %
- Rescheduling %
- Daily Capacity Utilization
- Lost Revenue Due to Scheduling Errors
- Salary Range
Location:
Trivandrum
Apply:
Call / WhatsApp:8714664175 ,9995666178
Email: [email protected]
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: Hybrid remote in Thiruvananthapuram, Kerala
