The Design Specialist (Content, Product & Service) independently undertakes and executes advanced, iterative and user-centred design activities across content, product, and service domains. The role ensures that BT’s products, features, and end-to-end services are of the highest level of craft and execution, are easy to use, and deliver cohesive experiences that create value for customers while driving commercial impact.
Designing the end-to-end experience (content, product and services) for the Global Fabric web app, supporting BT International’s strategic ambition of building a platform business, underpinned by a next-generation global network and world-class managed services.