Job Summary: A Customer Support Executive interacts with customers to provide information, resolve complaints, and ensure customer satisfaction. They act as the first point of contact between the company and its customers, maintaining a professional and helpful attitude at all times. Key Responsibilities: Handle customer inquiries via phone, email, chat, or social media Resolve customer complaints and provide appropriate solutions Maintain detailed records of customer interactions and transactions Follow up with customers to ensure issue resolution Provide accurate information about products, services, and company policies Escalate complex issues to higher-level support when necessary Meet performance targets such as response time and customer satisfaction Build and maintain strong customer relationships
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Work Location: In person
