Location: Coimbatore.
Number of Positions:4
Education: Any degree related to Computer Science/IT
Job description:
The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
Support represent interact with customers on a variety of channels such as phone, email.
ensure that all valid customer concerns are being dealt with immediately.
Possessing excellent product knowledge to enhance customer support.
Ability to meet deadlines and prioritize tasks.
Competency in Microsoft applications including Word, Excel, and Outlook.
Updating, implementing, and maintaining procedures.
Documenting and communicating the results of your efforts.
Conducting meetings and presentations to share ideas and findings.
Prioritizing initiatives based on business needs and requirements
Working closely with clients, technicians, and managerial staff.
Able to speak Hindi, Tamil & English.
