Job Description – Sales Coordinator
Job Title: Sales Coordinator
Department: Sales & Marketing
Location: Agarwal City Plaza, MK-2 Cinema, Sector-03, Rohini, Delhi
Employment Type: Full-Time
Job Summary
We are seeking a proactive and detail-oriented Sales Coordinator to support the sales team by coordinating customer inquiries, preparing quotations, processing orders, maintaining sales records, and ensuring timely communication with clients. The ideal candidate should have strong organizational skills, excellent communication abilities, and proficiency in MS Office.
Key Responsibilities
- Coordinate daily sales activities and provide administrative support to the sales team.
- Prepare and send quotations, proposals, and sales-related documents.
- Process customer orders and ensure timely execution.
- Follow up with customers regarding quotations, orders, payments, and deliveries.
- Maintain customer databases, sales reports, and MIS records.
- Coordinate with production, dispatch, accounts, and logistics departments for smooth order execution.
- Respond to customer inquiries through phone, email, and WhatsApp.
- Schedule meetings and appointments for the sales team.
- Prepare weekly and monthly sales reports.
- Maintain accurate documentation and filing of sales records.
- Handle customer complaints and coordinate with internal departments for prompt resolution.
- Ensure high customer satisfaction through timely communication and support.
Required Qualifications
- Graduate in any discipline (BBA/B.Com preferred).
- 1–3 years of experience as a Sales Coordinator, Sales Support Executive, or similar role.
- Freshers with excellent communication skills may also apply.
Required Skills
- Good verbal and written communication skills.
- Strong knowledge of MS Excel, MS Word, and Outlook.
- Experience with ERP/CRM software will be an added advantage.
- Good coordination and follow-up skills.
- Strong organizational and multitasking abilities.
- Customer-oriented approach with problem-solving skills.
- Ability to work under pressure and meet deadlines.
Preferred Industry
- Manufacturing
- Trading
- FMCG
- Consumer Durables
- Home Appliances
- Industrial Products
Salary
₹20,000 – ₹25,000 per month (Based on experience and interview performance)
Working Days
- Monday to Saturday
- Day Shift
HR- 8130475900
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
