Noida, Uttar Pradesh
Job Summary
Role Summary
We are looking for an experienced DevOps L3 Developer for ServiceNow to design, develop, and maintain scalable solutions across the ServiceNow platform. The role focuses on development, automation, CI/CD, and platform stability , ensuring high-quality delivery in Agile/DevOps environments.
Key Responsibilities
1. ServiceNow Development & Implementation
Design and develop solutions on ServiceNow platform:
ITSM (Incident, Change, Problem)
Service Catalog, Knowledge, CMDB
Build and customize applications using:
ServiceNow scripting (Client Scripts, Business Rules, Script Includes)
Workflows and Flow Designer
2. DevOps & CI/CD Enablement
Implement CI/CD pipelines for ServiceNow deployments
Automate build, testing, and release processes
Support version control integration (Git / repository tools)
➡️ Ensure faster, stable, and automated releases across environments (DEV TEST PROD) aligned with SNOW governance practices [️ NVIDIA...m simulati | Viva Engage]
3. Platform Integration & Automation
Develop integrations using REST/SOAP APIs
Integrate ServiceNow with enterprise tools:
Monitoring tools
Identity platforms
CMDB & asset systems
Automate repetitive operational tasks
4. Production Support & Stability
Handle L3 support for:
Incidents / problems
Performance issues
Integration failures
Conduct root cause analysis and implement permanent fixes
5. Agile & Sprint Delivery
Participate in Agile ceremonies:
Sprint planning
Daily standups
Sprint reviews
Deliver stories within sprint timelines with quality
Key Responsibilities
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