Key Responsibilities
- Bill Generation & Finalization: Prepare and issue accurate, itemized inpatient (IP) bills, including room charges, procedures, pharmacy, and consultations.
- Insurance & TPA Coordination: Verify insurance coverage, process pre-authorization, prepare billing documentation for Third-Party Administrators (TPAs), and follow up on claim approvals.
- Ward Rounds: Conduct periodic rounds to update patient records, track billable services, and collect interim payments as required.
- Discharge Management: Ensure all billing formalities, final settlements, and insurance/corporate deductions are correctly applied before patient discharge.
- Query Resolution: Address and resolve patient and family billing queries professionally and empathetically.
- Reconciliation & Audits: Reconcile daily collections, verify payment entries, and ensure all billing practices comply with hospital financial policies and healthcare regulations.
- System Updating: Maintain up-to-date and confidential billing records using the hospital's Hospital Information System (HIS) or billing software.
Qualifications & Skills
- Minimum 1 year of experience handling IP, TPA, and Insurance billing in a hospital setting.
- Strong knowledge of medical terminology, medical codes, and healthcare revenue cycle management.
- Proficiency in using MS Office.
- Exceptional communication and interpersonal skills to handle patient queries and coordinate with doctors and nursing staff.
- High level of accuracy, integrity, and attention to detail when handling financial transactions.
- Ability to work efficiently in a high-paced clinical environment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
