Pay: ₹15,000.00 - ₹25,000.00 per month
Job description:
Job Summary
We are looking for a passionate and customer-focused CRM Manager / Executive to manage client relationships, handle enquiries, and ensure smooth coordination between clients and internal teams. The ideal candidate should have strong communication skills and the ability to maintain accurate customer data and follow-ups.
Roles & Responsibilities
- Handle customer enquiries via calls, WhatsApp, and email
- Maintain and update customer database (CRM system)
- Register and track new leads
- Coordinate and schedule client meetings & site visits
- Follow up with clients on project status and updates
- Prepare daily and weekly reports on leads and conversions
- Ensure timely communication between clients and internal teams
- Handle customer concerns and provide appropriate solutions
- Maintain a high level of customer satisfaction and service quality
Requirements
- Bachelor’s degree in any field
- 0–3 years of experience in CRM / customer handling / sales coordination
- Strong communication and interpersonal skills
- Basic knowledge of MS Excel & CRM tools
- Good follow-up and coordination ability
- Customer-friendly and professional attitude
- Ability to handle multiple tasks efficiently
Job Type: Full-time
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Work Location: In person
