7+ years of experience as a Business Analyst in the Retail Banking domain.
Expertise in Merchant Management lifecycle, Cards, and Payments processes.
Strong experience in analyzing business processes and identifying improvement opportunities.Lead operational assignments end-to-end, providing effective solutions to business challenges.
Skilled in preparing business use cases, process documentation, controls, and defect tracking.
Proven ability to identify process gaps and implement productivity-enhancing solutions.
Experience in detailed business analysis, problem-solving, and solution design.Adaptable and flexible in fast-paced, dynamic business environments
Excellent communication, stakeholder management, and presentation skills.Knowledge of First Data, VBA, and Excel Macros is an added advantage.
