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India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.
Job Description:
Position Title
D&T Manager – AI & Automation
Function/Group
Digital & Technology
Location
Mumbai- Powai
Shift Timing
Regular
Role Reports to
Sr Manager - Data Science
Remote/Hybrid/in-Office
Hybrid
About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
Job Overview
Function Overview
The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.
The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the following Link
Purpose of the role
The Digital and Technology India, is seeking a D&T Manager, AIA Activation to join the AI and Automation team. The AIA Activation team serves as the bridge between identifying AI usecases to enabling value through business adoption.
This role is a people-manager and player-coach role responsible for leading the AIA Activation team to execute prioritized AI and automation use cases, drive adoption, and support measurable business outcomes. The role partners closely
with business stakeholders, D&T teams, and the global AIA activation team to shape Agentic AI activation plans, support business in curating agentic ai usecase roadmap, rollout readiness, drive measurable value realization, and ensure AI solutions are adoptedin a responsible, scalable, and business-led way.
Key Accountabilities
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Coach, guide, and develop members of the AIA Activation team by setting clear goals, providing feedback, and strengthening team capabilities in AI activation, stakeholder management, and delivery excellence.
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Partner with business stakeholders, product teams, and D&T partners to identify, shape, and activate high-value Agentic AI use cases that address business priorities and deliver measurable outcomes.
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Champion adoption of agentic AI, generative AI, and automation capabilities by helping teams understand where these tools can create value
and how to apply them effectively in business workflows. -
Work closely with the global AIA activation team and the broader Agentic AI office to align on priorities, share learnings, and ensure consistency in ways of working.
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Contribute to development of best practices, playbooks, enablement assets, KPIs, and operating processes that strengthen activation capabilities across the Agentic AI office.
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Partner across DnA capabilities such as Data Architecture & Engineering, Guided Analytics, and enterprise digital teams to enable scalable, business-led, data-fueled, and tech-enabled solutions.
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Monitor adoption, usage, performance, and user feedback for deployed capabilities, and help drive iterations that improve business impact and user experience over time.
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Ensure activation work follows established responsible AI, governance, risk, and documentation practices in partnership with the relevant teams.
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Foster a culture of experimentation, practical learning, collaboration, and continuous improvement within the team.
Must have skills and Qualifications
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Bachelor’s in technology / Bachelors in Science in a related field is required; Preferably in Business, Finance, Economics, Applied Math or related fields with quantitative training
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Technical Skillset - AI / Automation Activation, Adoption & Change Management, Use Case Framing / Business Translation, KPI Tracking / Value Realization, Responsible AI / Security / Governance.Process Design / Workflow Mapping
Visualization / Storytelling, Agile Delivery / Backlog Management, Data Intuition / Analytics Literacy and Cloud / Platform Literacy. -
Domain Expertise -Strong understanding of AI and automation activation in at least one business or functional domain. Aware of adjacent DnA capabilities and knows when to engage experts from other domains.
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Agile Processes - Creates stories and translates needs into executable work . Helps manage team backlog and delivery priorities and Supports creation and management of feature or activation roadmaps with manager guidance.
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Innovation - Demonstrates learning agility and applies new ideas to improve work. Adopts and scales practical innovations that improve AI activation and business adoption and Contributes to playbooks, standards, and ways of working across the activation community.
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EXperience activating AI, automation, analytics, or digital capabilities from pilot or proof of concept into business adoption.
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Demonstrated ability to partner with stakeholders to define business problems, translate needs into delivery plans, and drive measurable outcomes.
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Experience leading or coaching technical professionals, including work planning, feedback, and capability development.
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Strong communication and storytelling skills with the ability to explain AI concepts, rollout implications, and recommendations to non
technical audiences. -
Working knowledge of AI governance, responsible AI practices, documentation expectations, and production monitoring disciplines.
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Ability to operate effectively in an environment with global partners and cross-functional D&T teams.
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Experience with GenAI and LLM-enabled workflows is preferred.
Preferred Qualifications
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Preferred Major Area of Study: Computer Science, Data Science, Statistics, Mathematics, Engineering, Information Systems, or related field.
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Overall industry experience: 10+ years preferred
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Total analytics experience required 5-6 Years
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Minimum years of related experience required: 2+ years in AI, analytics, automation, digital product activation, data science, or related technical
delivery roles, including experience leading projects or small teams.
Company Overview:
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.
