Company: Afecto Homeopathy
Location: Jalandhar
Employment Type: Full-Time
About Afecto Homeopathy
Afecto Homeopathy is a fast-growing healthcare organization committed to providing high-quality homeopathic treatment with compassion and excellence. We are looking for a dedicated, organized, and customer-focused professional to join our team as a Front Desk Executive and Dispenser.
Key Responsibilities
Front Desk & Patient Management
- Welcome and assist patients with a warm and professional attitude.
- Register new patients and maintain accurate patient records.
- Schedule, confirm, and manage appointments.
- Handle patient inquiries, calls, WhatsApp messages, and walk-in queries.
- Guide patients regarding consultation procedures and clinic services.
- Ensure a smooth patient experience from arrival to departure.
Billing & Administration
- Generate invoices and collect consultation and medicine payments.
- Maintain daily cash collection and billing records.
- Coordinate with doctors and the operations team for smooth clinic functioning.
- Maintain attendance, reports, and other administrative documentation.
Medicine Dispensing
- Dispense medicines strictly as prescribed by the consulting doctor.
- Label medicine packs accurately with dosage instructions.
- Maintain medicine inventory and stock records.
- Inform the concerned team about low stock levels and medicine requirements.
- Ensure proper storage, hygiene, and organization of medicines.
Customer Service
- Resolve patient concerns politely and professionally.
- Follow up with patients regarding appointments and treatment schedules.
- Maintain confidentiality of patient information.
- Deliver exceptional patient service while representing Afecto Homeopathy's values.
Eligibility Criteria
- Graduate in any discipline (Healthcare background preferred but not mandatory).
- 1-3 years of experience in Front Desk, Reception, Customer Service, Clinic, Hospital, Pharmacy, or Healthcare operations.
- Freshers with excellent communication skills may also apply.
Required Skills
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Basic computer knowledge (MS Office, Excel, Email).
- Ability to multitask and work under pressure.
- Good organizational and time-management skills.
- Basic understanding of medicine dispensing is an added advantage.
- Fluent in English, Hindi, and Punjabi (preferred).
Salary
Salary will be offered based on experience and interview performance.
Apply Now!
Interested candidates can send their updated resume or contact us for more details.
Email: [email protected]
Mobile / WP :9914552005
Pay: From ₹10,000.00 per month
Work Location: In person
