Key Responsibilities:
- Handle inbound calls from customers
- Respond to customer inquiries with clarity and professionalism
- Resolve issues and provide quick, effective solutions
- Maintain accurate records of conversations and feedback
- Ensure high levels of customer satisfaction
- Collaborate with internal teams for escalated queries
Requirements:
- Fluent in Hindi and English (spoken and written)
- Strong communication & active listening skills
- Basic computer knowledge (typing, navigation, email)
- Positive attitude & ability to stay calm under pressure
- Willingness to work on-site and learn new skills
- Freshers welcome - full training provided!
- Previous experience in a customer-facing role is a bonus
Location: On-site, Kakkanad
Education: Any Degree
Experience: Freshers & Experienced Candidates
Join Immediately!
Job Types: Full-time, Permanent
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Pay: ₹16,400.00 - ₹25,000.00 per month
Work Location: In person
