Commercial Assistant – Payments & Recovery
Location: Mumbai
Department: Commercial & Payments Recovery
Employment Type: Full-time, Permanent
Experience: 1–3 Years
Joining: Immediate
Industry: Manufacturing / Engineering / Industrial Solutions
Position Overview
We are looking for a Commercial Assistant – Payments & Recovery to support the commercial team in payment follow-ups, documentation, reconciliation, and coordination with project and site teams.
The ideal candidate should have basic knowledge of accounts receivable, invoicing, commercial documentation, GST/TDS, and payment recovery. The role will involve regular coordination with customers, project teams, site personnel, and internal departments, including occasional outdoor visits.
Key ResponsibilitiesCommercial Documentation
- Prepare and submit dispatch and commercial documents to customers.
- Prepare invoices, Bank Guarantees, and other commercial documentation.
- Ensure documents are complete and submitted within the required timelines.
- Maintain proper records of invoices, submissions, payment status, and related correspondence.
Payment Follow-up & Recovery
- Follow up with customers for outstanding payments through telephone calls, emails, and customer visits.
- Track payment commitments and ensure timely recovery of outstanding amounts.
- Coordinate with customers regarding payment-related queries and documentation requirements.
- Escalate delayed payments and unresolved issues to the concerned management team.
- Maintain an updated payment recovery tracker.
Reconciliation & Project Coordination
- Coordinate with project teams for material and document reconciliation.
- Prepare and maintain material reconciliation statements.
- Coordinate with site supervisors for preparation of MIR (Material Inspection Report) and related documentation.
- Ensure commercial documents are aligned with project and site requirements.
Customer & Internal Coordination
- Coordinate with customers, project teams, site supervisors, accounts, and commercial departments.
- Assist in resolving discrepancies related to invoices, dispatches, documentation, and payments.
- Participate in customer meetings and outdoor visits whenever required.
Candidate Requirements
- B.Com / M.Com or equivalent qualification in Finance, Accounts, Commerce, or a related field.
- 1–3 years of experience in commercial operations, accounts receivable, payment recovery, finance, or a similar role.
- Experience in B2B/B2G environments will be preferred.
- Basic understanding of invoices, GST, TDS, Bank Guarantees, and commercial documentation.
- Good knowledge of Microsoft Excel, Word, and PowerPoint.
- Familiarity with ERP or CRM systems will be an advantage.
- Strong follow-up and negotiation skills.
- Good communication and interpersonal skills.
- Ability to handle payment-related discussions professionally.
- Strong attention to detail and documentation skills.
- Ability to work under pressure and manage multiple tasks.
- Willingness to travel locally for customer and site visits.
Key Skills
- Payment Follow-up & Recovery
- Accounts Receivable
- Commercial Documentation
- Invoice Management
- Bank Guarantee Documentation
- GST & TDS Knowledge
- Material Reconciliation
- Customer Coordination
- MS Excel
- Negotiation & Follow-up
- Project Coordination
What We Offer
- Opportunity to work in a commercial and project-oriented environment.
- Exposure to B2B and institutional customers.
- Learning opportunities across commercial operations, payments, documentation, and project coordination.
- Career growth opportunities in Commercial, Finance, and Accounts functions.
Candidates who can join immediately are encouraged to apply.
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
