Job Summary
The Booking Data Entry Operator is responsible for accurately entering courier booking details into the company's software system, ensuring all shipment information is complete and error-free. The role supports smooth operational flow by maintaining accurate booking records and assisting branch operations as required.
Key Responsibilities
- Enter courier booking details into the system accurately and promptly.
- Verify shipment information, including sender and consignee details, addresses, contact numbers, and service type.
- Generate consignment numbers, labels, and booking receipts.
- Ensure all mandatory booking documents are complete before processing.
- Report discrepancies or incomplete information to the concerned staff for correction.
- Maintain confidentiality of customer and shipment information.
- Assist in updating booking records and correcting data entry errors when required.
- Coordinate with branch staff to ensure smooth booking operations.
- Follow company policies, operational procedures, and quality standards.
- Perform any other duties assigned by the Branch In-Charge.
Required Skills
- Basic computer proficiency.
- Familiarity with MS Office and data entry applications.
- Good typing speed with high accuracy.
- Attention to detail.
- Basic communication skills.
- Ability to work under pressure and meet operational deadlines.
Qualifications
- Minimum Higher Secondary (Plus Two) or equivalent.
- Basic computer knowledge is mandatory.
- Prior experience in data entry or courier/logistics operations is preferred but not mandatory.
Key Performance Indicators (KPIs)
- Accuracy of data entry.
- Number of bookings processed per day.
- Timeliness of booking completion.
- Compliance with company procedures.
- Error-free documentation.
Working Conditions
- Office-based role.
- Extended working hours during peak business periods, if required.
Pay: Up to ₹15,000.00 per month
Work Location: In person
