Job Title: Telecaller – Home Loan Sales
Location: Lucknow, Uttar Pradesh
Job Summary
We are looking for an enthusiastic and confident Telecaller to join our home loan sales team. The ideal candidate will be responsible for contacting prospective customers, understanding their home loan requirements, explaining our loan products, and generating qualified leads for the sales team.
Key Responsibilities
- Make outbound calls to potential customers from the provided database.
- Explain home loan products and services in a clear and professional manner.
- Identify customer requirements and assess basic loan eligibility.
- Generate and qualify leads for home loans, balance transfers, and loan against property (LAP).
- Follow up with interested customers until the application process begins.
- Maintain accurate records of calls, customer interactions, and follow-ups in the CRM.
- Coordinate with the sales and processing teams for smooth customer handling.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Handle customer queries politely and professionally.
Requirements
- 12th Pass / Graduate preferred.
- Good communication skills in Hindi. Basic English communication is an advantage.
- Basic computer knowledge (MS Excel, CRM, Google Sheets).
- Ability to convince customers over the phone.
- Strong follow-up and interpersonal skills.
- Freshers are welcome. Prior telecalling or sales experience is preferred.
Preferred Skills
- Sales and negotiation skills
- Active listening
- Customer relationship management
- Time management
- Positive attitude and willingness to learn
Working Hours
- Monday to Saturday
- Full-time
Salary
- Fixed salary + Attractive performance incentives.
- Additional rewards based on lead generation and loan disbursals.
Why Join Us?
- Performance-based incentives.
- Career growth opportunities.
- Professional training and support.
- Friendly and growth-oriented work environment.
Pay: ₹8,000.00 - ₹1,000,000.00 per month
Work Location: In person
