Customer Relationship Executive (CRE) – SS Hyundai Mavelikara
Job Title: Customer Relationship Executive (CRE)
Company: SS Hyundai
Location:Mavelikara
Job Type: Full-time
Job Summary
SS Hyundai Mavelikara is looking for an enthusiastic and customer-focused Customer Relationship Executive (CRE) to manage customer interactions, follow-ups, and service coordination. The ideal candidate should possess strong communication skills and the ability to maintain excellent customer relationships.
Key Responsibilities
- Handle customer enquiries through calls, WhatsApp, and walk-ins
- Maintain and update customer records in CRM system
- Coordinate with sales and service departments for customer support
- Conduct follow-up calls for feedback, appointments, and service reminders
- Ensure high levels of customer satisfaction and retention
- Address customer complaints professionally and escalate when required
- Support customer engagement activities and campaigns
Requirements
- Graduation in any discipline
- Good communication and interpersonal skills
- Basic computer knowledge and MS Office proficiency
- Prior experience in customer service/telecalling preferred
- Freshers with good communication skills can also apply
Salary & Benefits
- Attractive salary package
- Incentives based on performance
- Career growth opportunities
- Professional and supportive work environment
Contact Details
Phone: 9539682345,9539682052
Apply Now
Interested candidates can send their updated resume or contact the HR department directly.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid time off
Work Location: In person
