Job Title: Indoor Sales Executive (Fancy/Luxury Tiles Showroom)
Job Summary
The Indoor Sales Executive is the primary point of contact for walk-in customers, interior designers, architects, and contractors entering our premium showroom. This role requires a blend of design sensibility, excellent communication, and strong closing skills to guide clients through selecting luxury ceramic, porcelain, glass, and natural stone tiles. The ideal candidate transforms customer visions into reality while consistently hitting monthly sales targets.
Key Responsibilities:- Customer Consultation & Sales
- Greet premium walk-in clients enthusiastically and professionally to establish immediate rapport.
- Consult on design preferences, budget, and technical layout needs for residential or commercial projects.
- Recommend appropriate tile products based on application (e.g., bathroom, kitchen, outdoor, accent walls).
- Cross-sell and upsell premium variants, matching grouts, highlights, and specialized tile adhesives.
- Create accurate price quotations and close sales deals efficiently to meet showroom targets.
Showroom & Visual Merchandising
- Maintain flawless display aesthetics, ensuring high-end concept boards and tile racks are clean, organized, and properly labeled.
- Arrange new product samples and update catalogs as latest design trends arrive.
- Monitor active inventory levels on the floor and report damaged display samples to management.
Coordination & Post-Sales Support
- Coordinate with the logistics and warehouse teams to verify stock availability and arrange timely order deliveries.
- Follow up on pending inquiries, designer references, and incomplete quotes to maximize conversion rates.
- Manage customer payments, billing processes, and resolve any delivery or order discrepancies professionally.
Required Skills & Qualifications
- Education: Minimum of a High School Diploma or Bachelor's Degree in Business, Marketing, or Interior Design.
- Experience: 1–3 years of retail sales experience, with strong preference given to backgrounds in luxury tiles, sanitaryware, modular kitchens, or high-end home decor.
- Design Sense: Basic understanding of color theory, interior design trends, and architectural layout matching.
- Communication: Exceptional verbal communication and negotiation skills to handle affluent homeowners and professional designers.
- Tech Literacy: Basic computer knowledge for handling retail CRM systems, billing software, and WhatsApp business communication.
- Attributes: High energy, well-groomed appearance, patient listening skills, and a strong target-oriented mindset.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
