Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP PP Production Planning & Control Discrete Industries
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by diligently investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operational continuity. The position demands collaboration with different teams to maintain system integrity and deliver timely solutions that support business functions effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster skill development and knowledge sharing.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries.
- Strong analytical skills to diagnose and resolve software issues efficiently.
- Experience in monitoring and maintaining production planning systems to ensure optimal performance.
- Ability to communicate technical information clearly to both technical and non-technical stakeholders.
- Familiarity with business process workflows related to production planning and control.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP PP Production Planning & Control Discrete Industries.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
