Job Title: Pre-Sales Executive
Department: Sales & Marketing
Experience: 2–5 years
Location: Near Ruby Hospital
Employment Type: Full-time on site Head Office
Salary: ₹15,000 – ₹20,000 per month
Educational Qualification
Graduate in any discipline preferred.
Candidates with relevant experience in real estate, telecalling, inside sales, customer service, or lead management will be preferred. Key Skills
Excellent tele-calling and communication skills.
Lead qualification and customer profiling.
Strong follow-up and lead-conversion skills.
Good customer-handling and relationship-management skills.
Site visit and appointment coordination.
Good knowledge of MS Excel, Google Sheets, MS Word, and Google Docs.
Ability to maintain accurate CRM records and daily follow-up reports.
Language Proficiency
Bengali – Fluent
Hindi – Fluent
English – Good communication skills
Key Responsibilities
1. Lead Management & Qualification
Handle and follow up on leads received from 99acres, Magic bricks, Housing.com, Google, Meta, company website enquiries, referrals, and other marketing channels.
Qualify leads and identify genuine and potential buyers based on their budget, requirements, configuration, location preference, and purchase timeline.
Maintain accurate and updated customer information in the CRM software.
2. Customer Handling & Communication
Understand customer requirements and provide relevant project information.
Explain the project's location, amenities, configurations, pricing, payment plans, and other key features accurately.
Maintain professional and regular communication with prospective customers.
3. Site Visit Conversion & Coordination
Convert qualified enquiries into confirmed site visits.
Coordinate with the Sales Team for site visit appointments.
Confirm appointments with customers and ensure proper pre-visit and post-visit follow-up.
Track site visits and coordinate with Sales Executives for further conversion.
4. Follow-Up & Lead Conversion
Conduct timely and systematic follow-ups through calls, WhatsApp, SMS, and other approved communication channels.
Maintain daily follow-up records and ensure that no genuine lead remains unattended. Re-engage inactive and old leads to generate fresh opportunities.
Track the status of each lead from initial enquiry through site visit and further sales stages.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person