Job Description :
· Handling entire process of Ocean Exports from pickup till it reaches the destination depending on scope of shipments.
· Getting update from pricing desk and sales person about buying and selling before execution of shipment.
· Creating jobs in system and maintaining DSR on day to day basis and update to customer.
· Timely checking for documents with customers for shipping bill filing as well as for SI filing & sharing it with internal CHA team and BL team.
· Timely updating vessel cut off to customers and SI / AMS / ISF filing.
· Invoicing, Vendor / co-loader invoice submission in accounts and for FCL timely arranging payment of carrier to avoid LDC (late documentation charges).
· Taking additional cost approval from customer via Email.
· Timely solving customers issues and queries.
Communicate discrepancies and escalate with manager for appropriate action.
· Ensure compliance with customer's SOP
· Ensuring the DSR of all activities with ETA and for DAP / DDP / DDU shipments are updated & timely update to customers.
· Communicate with operation team (CFS team) on day to day shipment activities to ensure smooth functioning of operations dept.
· Coordination with operations team for placement of container for factory/ dock stuffing the cargo.
· Update all shipment related data in system error free and closing the jobs.
· Coordination with operations team, shipping line & vendor.
· Ensure that all shipment should be sailed as per schedule of target vessel.
· Customer satisfaction, and timely update to the customer
Pay: ₹35,000.00 - ₹55,000.00 per month
Benefits:
Work Location: In person
