4 to 6 years of experience in IT Helpdesk or Service Desk, with at least 1 year in a team
leadership or supervisory role.
Requirements:
- Good communication and coordination skills.
- Knowledge of Ticketing tool, SLA & Incident Management
- Ability to multitask and manage priorities under pressure.
- ITIL Certification Preferred
Pay: ₹239,209.50 - ₹539,044.90 per year
Work Location: In person
