Develop and customize Service Cloud features (Cases, Flows, Omni-Channel, Knowledge).
Implement Apex classes, triggers, Lightning Web Components (LWC), and integrations.
Configure automation using Flows, Process Builder, and Validation Rules.
Build and maintain integrations with external systems via APIs.
Support deployments, bug fixes, and production support activities.
Collaborate with architects, admins, and business teams to deliver solutions.
Ensure code quality, performance, and adherence to Salesforce best practices.
