IT Applcation Engineer (Taleo : 260002XO)
Position Description
Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: IT Application Engineer
Position: Application Engineer
Experience: 3+ yr
Category: IT Infrastructure
Main location: Bangalore / Chennai
Position ID: J0526-1470
Employment Type: Full Time
Qualification: Bachelor’s degree in computer science or related field or higher with minimum 3 years of relevant experience.
Job Description:
We are seeking an experienced IT Application Engineer to manage, support, and maintain business-critical applications throughout their lifecycle. The ideal candidate will have strong expertise in application administration, production support, middleware technologies, databases, container platforms, and CI/CD tools. This role involves ensuring application availability, performance, security, and continuous improvement in a production environment.
Key Skills:
Required Skills & Experience:
- Installation, troubleshooting, configuration, administration, and monitoring of business-line–specific applications, whether custom-built or global solutions, within the relevant domains. Experience with financial-banking software applications is considered an advantage. Experience in administering infrastructure applications—such as virtual machine management tools, databases, storage systems, Active Directory, antivirus solutions, network equipment, etc.—is not considered relevant for this role.
- Managing the full production life cycle of business applications (e.g. retail applications, online banking applications): from initial deployment, versioning, technology vulnerability assessment, to building monitoring capabilities and eventually decommissioning.
- Troubleshooting and providing Level 2 support for all related IT systems on which these applications depend (e.g., APIs, message queues, synchronization mechanisms, etc.)
- Minimum 3 years of experience in (hands-on experience),
- Working with Unix-based operating systems (Linux, IBM AIX) and Microsoft Windows.
- Working with relational databases, primarily Microsoft SQL Server and Oracle.
- Working with middleware platforms like IBM WebSphere and Oracle WebLogic, Tomcat, JBoss, Informatica PowerCenter, IBM BPM/BAW, IBM MQ. This includes the ability to install and troubleshoot applications that rely on these frameworks.
- Experience with container management platforms (OpenShift/Kubernetes) is a mandatory requirement.
- Experience with CI/CD Pipeline Orchestration tools is a mandatory requirement (knowledge of GitLab, Jenkins, JFrog Artifactory is necessary)
- General programming knowledge (e.g., Python, PowerShell) or general scripting knowledge (e.g., Bash, KSH, Batch).
- General understanding of software architecture and hardware infrastructure components.
- Good knowledge of containerization and orchestration solutions, such as Docker, OpenShift, and Kubernetes.
- General networking knowledge.
- General experience with server and application monitoring tools, such as Grafana, Kibana, Splunk, Prometheus, Elastic Search
- General understanding of ITIL methodology, with a focus on Change Management, Incident Management, and Problem Management processes.
Nice to Have: Soft skills –
- Adaptability and availability in emergency situations
- Initiative and proactivity
- Strong self-learning ability (high autodidactic skills)
- Good communication skills, decisiveness, and perseverance in completing tasks
- Team spirit and strong collaboration mindset
- Fast learner with the ability to quickly assimilate new knowledge
- Calm nonconflictual person.
Level of knowledge of foreign languages
- English – B2 or higher as of Common European Framework of Reference for Languages (CEFR).
Level of education
- Higher education is required.
- Looking for graduates in fields like: Computer Science, Polytechnic Institute – Automation and Computers, Electronics, Economic Studies, Faculty of Statistics, Cybernetic and Economic Informatics; Faculty of Mathematics and Informatics or equivalent.
