Role: Retail Associate (Sales / Counter Staff)
Brand: Bakery B
Location: kochi,kerala
Reports to: Store Manager / Shift In-Charge
Type: Full-time (Freshers can apply)
What you will do
- Welcome customers and help them choose products.
- Billing on POS and ensure 100% billing for every item.
- Upsell and suggest add-ons (cakes, snacks, beverages, value packs).
- Maintain product display: neat arrangement, freshness, pricing labels, expiry checks (FIFO).
- Pack products properly, especially cakes and fragile items.
- Maintain cleanliness at counter and customer area; follow hygiene and grooming standards.
- Handle customer issues politely and inform the Store Manager.
- Support stock receiving, shelf filling, and basic stock checks.
- Follow daily opening/closing checklist duties.
What we are looking for
- Freshers can apply (retail/bakery/café experience is a plus)
- Good communication in local Malayalam + basic English
- Comfortable with billing/POS and basic system usage (training will be provided)
- Polite, well-groomed, and willing to learn
- Comfortable working shifts, weekends, and peak season rush.
Salary and benefits
- Fixed salary + performance incentive
- Bonus available as applicable
- PF/ESI/leave as applicable
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,500.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- Malayalam (Required)
- English (Required)
License/Certification:
- Driving Licence (Preferred)
Work Location: In person
