Outpatient Department (OPD) Work Description
The OPD team acts as the bridge between patients and clinical staff, managing the daily flow of non-admitted patients. Their key responsibilities include:
Patient Registration: Creating new patient profiles, issuing Unique Hospital Identification (UHID) numbers, and gathering demographic and contact details.
Appointment Management: Scheduling, rescheduling, or canceling appointments and managing daily doctor consultation schedules.
Queue Management: Organizing patient flow to minimize wait times, ensuring a smooth transition from the waiting area to the examination room.
Inter-departmental Coordination: Communicating with nursing staff, laboratories, and the billing desk to ensure seamless service delivery.
Patient Guidance & Support: Counseling patients on what to expect during their visit, answering inquiries, and explaining follow-up procedures.
Billing Department Work Description
The Billing Department is responsible for the hospital's revenue cycle, managing cash flow, and ensuring transparency in financial transactions. Their key responsibilities include:Generating Bills: Creating itemized invoices for consultations, diagnostic tests, procedures, and pharmacy items according to the hospital's tariff guidelines.Payment Processing: Processing cash, credit card, and digital transactions (like UPI) and issuing accurate receipts.Insurance & TPA Management: Verifying patient insurance coverage, handling pre-authorizations
End-of-Day Reconciliation: Balancing daily cash collections, compiling financial reports, and ensuring all records are up to date in the Hospital Management Information System (HMIS).
Pay: ₹6,000.00 - ₹10,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
