We are looking for a proactive and customer-focused Customer Support Executive for a 3-month contractual assignment. The ideal candidate should possess excellent communication skills and a professional approach to handling customer interactions.
Key Responsibilities:
- Communicate effectively with customers through written and verbal channels in English.
- Build and maintain positive and professional relationships with customers.
- Accurately update and maintain customer records and information on a daily basis.
- Address customer queries and concerns in a timely and professional manner.
- Collaborate with team members to ensure smooth operations and high customer satisfaction.
Requirements
- Strong English communication skills (both written and verbal).
- Good interpersonal and customer relationship management skills.
- Basic computer proficiency and data management skills.
- Ability to work independently as well as within a team environment.
Work & Shift Details
- Employment Type: Contractual (3 Months)
- Shift: Night Shift
- Working Mode: As per business requirements
Work Location: Hybrid remote in Mohali, Punjab
