Service Delivery Manager - F&A - R2R
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Senior Manager Record to Report! This role will work closely with senior leaders to establish a leadership development strategy and deliver outstanding learning experiences for leaders globally. Responsibilities: - Responsible for overall direction strategic leadership in Record to report transformation - Ability to work in complex and challenging client environment (diversified org structure ER Ps business processes) - Strong cross functional expertise multiyear transformation roadmap required to be executed in RTR which includes COE creation digital implementation - Having senior person onsite coupled with strong domain expertise excellent client relationship will help - Genpact to achieve desired business benefits (upcoming contract renewal/growth deliver contractual productivity through projects address change management for operational stability) - Monitoring team performance against client SL As and objectives providing guidance where necessary to close any gaps and agreeing mediation plans to resolve delivery issues - Ability to adapt processes to best meet the needs of Clients and mitigate potential sourcing risks - Develops a joint strategic agenda with suppliers to ensure ongoing performance is monitored and improved risks are managed & costs are reduced - Successfully negotiates high value/complex contracts with suppliers on behalf of Clients - Procurement process knowledge; - understands and executes the Clients Procurement processes including governance policy and procedures - Has in-depth knowledge of all policies & legislation that impacts on contract formulation; - advises the Clients appropriately and seeks input regularly from relevant areas (Legal Audit Finance etc.) seeks guidance where needed - Support Client Supplier Relationship Managers to ensure appropriate supplier management methods are applied to the different groups of suppliers (preferred multi-category tail-end etc.)
Qualifications
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance
Certifications
Certified Financial Analyst (CFA) - SkillabSkillab, Financial Risk Manager (FRM) - LinkedIn LearningLinkedIn Learning
Required Skills
Banking Capital Markets, Oracle ERP Applications, Performance Testing, Process Standardization, SAP Enterprise Resource Planning (ERP)
Language
English
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
F&A - R2R
Remote Type -
Office
Work Shift -
Flex Time (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
