Role Overview
We are looking for a proactive and detail-oriented Back Office Intern to support our day-to-day administrative and backend operations. This internship offers hands-on experience in data management, reporting, coordination, ERP operations, and database maintenance. The selected candidate will work closely with the Sales, Operations, and Administration teams to ensure smooth and efficient backend processes.
Key ResponsibilitiesReporting & Coordination
- Assist in collecting, compiling, and maintaining daily reports from the Sales Team.
- Coordinate with sales representatives to track daily activities and update records in the system.
- Support follow-ups with the Sales Team and ensure timely updates in ERP.
Database Management
- Assist in data mining and identifying new schools, coaching classes, and bookstores.
- Maintain and update databases of schools, teachers, principals, trustees, and other key stakeholders.
- Ensure data accuracy and completeness across all records.
School Engagement Support
- Assist in sending welcome emails to schools after initial sales visits.
- Support the maintenance and updating of school activity calendars and engagement plans.
- Prepare reminders for important occasions such as School Foundation Days, Teacher Birthdays, and Festivals.
ERP & Record Maintenance
- Update records of product samples and promotional free copies distributed to customers.
- Support order entry and customer-related data updates in ERP.
- Maintain records and archives of school events and activities.
Customer & Administrative Support
- Assist in handling basic customer inquiries related to book purchases.
- Provide administrative support to various departments as required.
- Perform additional backend and coordination tasks assigned by the reporting manager.
EligibilityEducation
- Graduate or Final-Year Students from any stream.
Experience
- Freshers are encouraged to apply.
Preferred Exposure
- Prior exposure to the Education, Publishing, or Service Industry will be an added advantage.
Required Skills
- Basic knowledge of MS Excel and MS Office.
- Good typing speed with strong attention to detail.
- Strong organizational and coordination skills.
- Good verbal and written communication skills.
- Proficiency in English, Hindi, and Marathi will be preferred.
- Ability to work effectively in a team environment.
- Willingness to learn new systems and processes.
Desired Traits
- Positive attitude and eagerness to learn.
- Proactive and responsible approach to work.
- Good interpersonal and relationship-building skills.
- Ability to manage multiple tasks and meet deadlines.
- Strong commitment to accuracy and process compliance.
What You'll Gain
- Hands-on experience in administrative operations and ERP systems.
- Exposure to sales coordination and educational publishing processes.
- Practical knowledge of database management and reporting.
- Opportunity to work with experienced professionals and develop corporate skills.
- A strong foundation for careers in Operations, Administration, Sales Coordination, and Customer Support.
Pay: ₹8,000.00 - ₹10,000.00 per month
Work Location: In person
