CRM Intern
Location: Wagholi, Pune (Work from Office)
Duration: 6 Months
Stipend: ₹12,000 per month
About the Role
We are looking for a detail-oriented and enthusiastic CRM Intern to support our customer relationship management activities. This internship offers hands-on experience in managing CRM data, maintaining customer records, supporting sales and marketing teams, and learning industry-standard CRM practices.
Candidates with prior knowledge or exposure to Zoho CRM will have an added advantage.
Key Responsibilities
- Maintain and update customer, lead, and company data in the CRM.
- Ensure data accuracy, consistency, and completeness.
- Create, update, and manage leads, contacts, accounts, and deals.
- Assist the Sales and Marketing teams with CRM-related activities.
- Generate basic CRM reports and dashboards.
- Identify and remove duplicate or incorrect records.
- Coordinate with internal teams to ensure timely CRM updates.
- Support CRM process improvements and documentation.
Eligibility
- Graduate or pursuing graduation in any discipline.
- Basic understanding of CRM software and customer data management.
- Knowledge of Zoho CRM will be an added advantage.
- Good communication and organizational skills.
- Strong attention to detail and accuracy.
- Basic knowledge of Microsoft Excel or Google Sheets.
What You'll Learn
- Hands-on experience with CRM management.
- Sales pipeline and lead management.
- Business process documentation.
- Data management and reporting.
- Cross-functional collaboration with Sales and Marketing teams.
Perks
- Monthly stipend of ₹12,000
- Practical exposure to real-world CRM operations.
- Free Meals
- Mentorship from experienced professionals.
- Internship Certificate upon successful completion.
- Opportunity for a full-time role based on performance.
Job Type: Internship
Pay: ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Wagholi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person