POSITION: COUNSELLOR CUM RECEPTIONIST
LOCATION: CHATRA (MAYUHUNT)
Job Description: Counsellor cum Receptionist (BIRSA PROJECT )
- Welcome and assist candidates, parents, visitors, and stakeholders at the Centre.
- Counsel prospective candidates aboutcourses, eligibility, benefits, and placement opportunities.
- Handle walk-in enquiries, phone calls, emails, and WhatsApp enquiries with timely follow-up.
- Maintain enquiry, visitor, admission, and counselling records accurately.
- Verify candidate documents and assist in the admission process as per guidelines.
- Coordinate with Mobilization, MIS, Training, and Placement teams for smooth candidate onboarding.
- Schedule counselling sessions, interviews, inductions, and batch reporting.
- Manage front office operations, including correspondence, reception, and visitor registers.
- Assist during audits, inspections, and ensure compliance with documentation requirements.
- Perform other administrative and operational duties assigned by the Centre Manager for the effective functioning of the Centre.
Educational Qualification
- Graduate in any discipline.
- Degree/Diploma in Psychology, Social Work, Counselling, will be an added advantage.
Experience
- 1-3 years of experience in counselling, admissions, reception, front office, customer service, or skill development projects.
- Experience in DDU-GKY, PMKVY, NULM, JSDMS, NSDC, or other government skill development projects will be preferred.
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
