Manager - Design Review

Bureau Veritas -
Mumbai, Maharashtra

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Job details

Full-time
20 hours ago

Qualifications

Engineering
Master's degree
Bachelor's degree
Construction
Communication skills

Full job description

Long Description 1

1. Purpose of Position

Builds and leads a knowledge hub of multi-disciplinary technical experts delivering a gamut of technical services in the Design Review (DR) team across market segments and BV product lines.
Responsible for all operations of the Design Review team including Business development support, commercial & operational excellence, skill development, product & services innovation, to help secure market leadership for BV TC portfolio.

2. Key Responsibilities

Leadership & Operations

Develop and execute Technical centre’s strategic vision for the Design Review team.

Drive achievement of annual budgets and resource utilization metrics for Design Review team set out by the IND product lines.
Ensure compliance with ISO 17025 (testing / calibration), ISO 17020 (inspection), and ISO 17065 (certification) standards where applicable.
Establish performance metrics, KPI’s and continuous improvement programs, oversee capacity planning and resource utilization.

Long Description 2

Technical Service Delivery for Design Review (DR) team

Ensure daily management of the Design Review team activities to deliver services in accordance with the defined Contractual scope in a timely & efficient manner.

Support with Technical Centre related activities as and when required by the Management/ Manager.
Lead and drive Strategic Growth initiatives for the Design Review team through close engagement with Large Clients, Key Accounts, Market Leaders and M&S Team.
Coordinate with other internal stakeholders in HQ & Zones to support all Pre-Order & Post- Order activities for DR scope.
Lead the development & delivery of SOPs, workflows aligned with market needs, international standards and client requirements.
Implement quality management systems and technical procedures
Perform design review related work when needed to meet client deadlines and emergencies.
Recruit, onboard, mentor, coach technical & administrative staff.
Establish competency frameworks and training programs for DR Team related activities.
Foster a culture of technical excellence, learning, knowledge sharing and compliance within DR Team.
Comply to the administrative duties assigned by the Manager and as per BV HR policies.

Client & Stakeholder Management

Support Business development for DR scope through customer engagements
Build & nurture relationships with internal / external clients.
Lead efforts to support winning large / strategic deals, key accounts growth, business development and tender proposals
Address technical queries and resolve service issues
Represent Design Review/ Technical Centre at industry forums and conferences
Actively gather client feedback and drive service improvements

Compliance & Accreditation for TC

Maintain & expand accreditations where applicable in coordination with PLs

Prepare for and coordinate accreditation audits
Ensure adherence to regulatory requirements across all sectors
Implement corrective actions and manage non-conformities
Stay current with evolving standards and regulatory changes that impact DR team operations

Long Description 3

Innovation & Technical Excellence

Identify opportunities for development of new products to DR portfolio in coordination with management.

Lead technical research and capability development
Benchmark against industry best practices
Mentor technical staff on complex technical challenges
Stay well informed on industry changes & trends, competitor analysis & participate in external events directly involved with our prime markets.
Lead Specific Projects as and when required by SOA Management

3. Criteria for Performance Evaluation (KPIs)

Sales – Design review Opportunity Pipeline, Sales Conversion & Hit Ratio
Revenue: Design Review Organic growth & profitability targets as per Business Plan
Quality: NC rates, client satisfaction scores, accreditation audit results
Operational Efficiency: SLAs achievement rates, resource utilization.
Team: Staff retention, training completion rates, competency assessments
Innovation: New service launches, capability expansion, market share growth
Compliance: Accreditation maintenance, zero critical NCs, regulatory adherence

Long Description 4

4. Professional Qualification

Bachelor’s degree in engineering, preferably Mechanical/ Industrial/ O&G/ Metallurgy disciplines; master’s degree preferred.

5. Experience

15+ yrs of experience in the technical services domain relevant to TIC business segments in Oil and Gas, Power, Process industry, Infrastructure /Construction.
Hands-on working experience in the design of static equipment and/or piping & machinery systems for O&G, Process and Industrial projects is highly desired.

6.Technical Competencies

Demonstrated track record in leading and managing a design review team of 5+ engineers for a duration of 5 years + as a minimum.
Strong technical understanding of international standards & codes (ASME/ IBR/ EN/ API/ IS/ IEC) industry standards & best practices relevant to BV’s DR portfolio.
Strong communication skills with ability to interact effectively from base operators to senior management.

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