The Diagnostic Services Executive is responsible for coordinating the day-to-day operations of diagnostic departments, ensuring seamless patient scheduling, efficient workflow, timely report delivery, and coordination between clinicians, laboratory, radiology, and support teams. The role focuses on delivering quality patient service while maintaining operational efficiency and compliance with hospital policies.
- Coordinate daily operations of diagnostic services, including Laboratory, Radiology, Cardiology, and other diagnostic units.
- Schedule patient appointments and ensure optimal utilization of diagnostic equipment and resources.
- Coordinate with consultants, technicians, nursing, and front office teams for smooth patient flow.
- Monitor sample collection, imaging, and report turnaround times (TAT).
- Ensure timely generation and delivery of diagnostic reports.
- Resolve patient queries and service-related concerns promptly.
- Maintain departmental records, MIS reports, and operational dashboards.
- Ensure compliance with NABH, NABL, radiation safety, and hospital quality standards.
- Monitor inventory of diagnostic consumables and coordinate with stores for replenishment.
- Support implementation of quality improvement initiatives and process optimization.
- Assist in handling equipment maintenance schedules and coordinate with biomedical engineering.
- Ensure accurate documentation and adherence to departmental SOPs.
- Bachelor's degree in Hospital Administration, Healthcare Management, Life Sciences, or a related field.
- MHA/MBA (Hospital Administration) is preferred.
