NAMOSRI VENTURES PVT. LTD.
F&B Supervisor
Restaurant Floor Operations · Mai Kai Restaurant · Tiki Farms Resort · Karjat
Role summary
Company: Namosri Ventures Pvt. Ltd.
Designation: F&B Supervisor – Restaurant Operations
Location: Mai Kai Restaurant, Tiki Farms Resort, Karjat, Raigad, Maharashtra
Department: Food & Beverage – Mai Kai Restaurant
Reporting to: Director (Sitanshu)
Employment type: Full-Time · Residential
Positions: 1
About us
Namosri Ventures Pvt. Ltd. operates Tiki Farms Resort, a 9-key boutique resort set across 8 acres in Karjat, Raigad, Maharashtra — known for its tropical, peaceful, and personalised hospitality. Mai Kai is the resort's signature multicuisine restaurant, designed to operate as an independent revenue centre serving both resort guests and external diners.
Job purpose
Mai Kai is the signature multicuisine restaurant at Tiki Farms Resort, positioned as an independent revenue centre serving resort guests, walk-in diners, day picnics, corporate groups, and private events. We are hiring an F&B Supervisor to take primary ownership of the restaurant floor — managing daily operations, leading the service team, coordinating with the kitchen, and ensuring every guest interaction reflects the warm, personalised hospitality that defines Tiki Farms.
Key responsibilities
- Own daily restaurant floor operations from opening to closing
- Lead and supervise Captains and Stewards — briefings, duty allocation, grooming, and performance
- Ensure timely, accurate, and high-quality food and beverage service
- Handle guest interactions, feedback, complaints, and special requests with professionalism
- Supervise service during events, weddings, day picnics, corporate group dining, and VIP visits
- Monitor and manage restaurant inventory levels — raise indents for F&B items
- Check stock rotation, expiry dates, and storage standards for all F&B items
- Ensure accurate use of POS and ERP systems (WinCloud / tablets) for orders and billing
- Monitor billing accuracy, daily sales, and basic cost control in coordination with management
- Coordinate with kitchen and store teams to ensure smooth, seamless operations
- Encourage guests to leave online reviews post-dining; monitor and report feedback to management
- Maintain cleanliness, hygiene, and presentation standards across the dining areas
- Support management with menu promotions, seasonal events, and F&B activations
Requirements
- 3–5 years of restaurant service experience with at least 2 years in a supervisory role
- Experience handling events, group dining, or busy resort restaurant service
- Proven ability to lead a service team and maintain standards under pressure
- Knowledge of inventory control, F&B cost basics, and restaurant operations
- Experience with POS or ERP systems (WinCloud or similar preferred)
- Experience in resorts, hotels, or premium dining restaurants strongly preferred
- Languages: English, Hindi, Marathi (all three mandatory)
Skills & competencies
- Strong floor management and guest handling skills
- Natural leadership — earns respect from the team, not just hierarchy
- Eye for detail in service, presentation, and hygiene
- Calm under pressure, especially during peak service and events
- Commercial awareness — understands upselling, covers, and revenue contribution
- Good communication — equally comfortable with guests and kitchen team
Compensation & benefits
Fixed salary: ₹20,000 per month
Accommodation: Staff dormitory at resort (residential role)
Meals: All meals provided
Uniform: Provided
Working pattern
- 6 days a week
- Weekend presence mandatory — peak service days for the restaurant
- Weekly off on a weekday
- Immediate joining preferred
How to apply
Email your resume with current and expected salary to: [email protected]
Contact: +91 86684 00205
Tiki Farms Resort · 13/6, Village Takave, Karjat Taluka, Dist. Raigad, Maharashtra – 410201
Head Office: 204, Shivam Chambers, S.V. Road, Goregaon (W), Mumbai – 400062
https://g.page/tiki-farms?share
Pay: ₹20,000.00 per month
Benefits:
Work Location: In person
