Department Name: Property Onboarding Intern
Employment Type: Internship (3 Months)
Location: Noida, UP
Reporting Manager: Deepankar Biswas
Qualification: Any Graduate (pursuing or recently completed)
About the Role
We're looking for a sharp, Onboarding Intern (OTA) to join our team and get real, hands-on exposure to how hotel properties actually go live on platforms like Booking.com, Expedia, Agoda, Airbnb, MakeMyTrip, and Goibibo. You'll get to work directly on live listings, learn how OTA systems work behind the scenes, and see how your work connects to sales, operations, and marketing once a property goes live. Once the listings are complete, the OTA Executive will coordinate with the respective departments (operations, sales, reservations, and marketing) to ensure smooth handover and execution.
What You'll Be Doing
- Assist in creating and managing hotel property listings across OTA platforms such as Booking.com, Expedia, Agoda, Airbnb, MakeMyTrip, and Goibibo.
- Help upload property details — descriptions, photos, amenities, policies, and rates — with a sharp eye for accuracy.
- Support the team in keeping listings consistent, competitive, and aligned with each brand's positioning.
- Coordinate with internal teams (operations, sales, reservations, marketing) once listings go live, to make sure the handover is smooth.
- Take part in periodic audits of property listings to catch and fix any inconsistencies.
- Help monitor listing performance and flag discrepancies or gaps to your manager.
What We're Looking For
Good to have:
- Hands-on experience with OTA platforms (Booking.com, Expedia, Agoda, Airbnb, MakeMyTrip, Goibibo, etc.).
- Exposure to PMS such as eZee, Stayflexi.
- Experience using Channel Manager tools for syncing rates, inventory, and availability. Strong MS Excel/Google Sheets skills for reporting and audits.
- Understanding of OTA policies, rate parity, and property visibility best practices.
- Zero discrepancies in descriptions, rates, and policies.
- Accurate and error-free property listings across all OTA platforms and timely completion of listings and updates as per deadlines.
- Regular status updates and error-check reports submitted to the manager.
Who you are:
- Detail-oriented — you catch the small stuff before it becomes a big problem.
- Good at managing your time, especially when juggling a few things at once.
- A clear communicator who can coordinate comfortably with different teams.
- A natural problem-solver who doesn't panic over a discrepancy — you just fix it.
- Adaptable, since OTA systems and processes can change without much warning.
- Someone who takes ownership of their work, start to finish.
Work Location: In person
