The role involves strategizing and implementing recovery plans managing delinquent accounts and ensuring compliance with regulatory guidelines. The individual will work closely with field recovery teams, legal teams and senior management to minimize financial risk and optimize recovery performance.
Develop and execute recovery strategies for overdue loans, ensuring alignment with business goals.
Handled inhouse and outsourced collection setup including agency management handling and managing team.
Ensure collection and recovery for identified accounts and periodically monitor the processes to enhance efficiency in collections.
Execute plans as per the MIS reports on number of cases current portfolio size security deposition etc. of critical cases and strategize collections and recovery based on forward flow backward flow resolution bucketing etc.
Regular follow up with customers for settlement and collection payment.
Undertake necessary actions in coordination with the legal department for cases that need to be restructured of asset and for the loss cases that can be recovered through legal intervention.
