Job Summary
Sigma University is looking for a dynamic and student-focused Admission Counsellor to guide prospective students through the admission process and provide accurate information regarding university programs, eligibility criteria, and career opportunities. The candidate will be responsible for handling student inquiries, follow-ups, admissions coordination, and maintaining strong communication with students and parents.
Key Responsibilities
- Counsel prospective students and parents regarding courses, eligibility, admissions process, and career opportunities.
- Handle inquiries through calls, emails, WhatsApp, walk-ins, and online platforms professionally.
- Follow up with leads regularly to achieve admission and enrollment targets.
- Assist students in completing admission forms and document submission processes.
- Maintain and update student inquiry and admission records in CRM/software systems.
- Coordinate with academic departments and admission teams for smooth onboarding.
- Participate in admission campaigns, seminars, career fairs, and outreach activities.
- Conduct campus visits and provide guidance to prospective students.
- Support students throughout the admission process and resolve queries effectively.
- Prepare admission reports and daily follow-up summaries.
Requirements
- Bachelor’s degree in any discipline.
- 0–3 years of experience in admission counselling, telecalling, education sales, or student support.
- Freshers with excellent communication skills may also apply.
- Strong communication, interpersonal, and convincing skills.
- Good knowledge of MS Office and CRM tools.
- Ability to work under pressure and achieve targets.
Work Location: In person