Job Purpose
To provide prompt, courteous, and efficient food and beverage service to guests while ensuring a memorable dining experience in accordance with hotel standards.
Key Responsibilities
- Welcome and assist guests in a friendly and professional manner.
- Present menus, explain menu items, and make recommendations when required.
- Take accurate food and beverage orders and communicate them promptly to the kitchen and bar.
- Serve food and beverages as per the hotel's service standards.
- Ensure tables are properly set before service and cleared promptly after use.
- Maintain cleanliness and organization of the restaurant, buffet, and service stations.
- Prepare mise en place before the commencement of service.
- Handle guest requests, complaints, and special requirements courteously, escalating concerns when necessary.
- Process bills and assist with payment procedures as per hotel policies.
- Ensure compliance with food safety, hygiene, and sanitation standards.
- Coordinate effectively with the kitchen and stewarding teams for smooth operations.
- Promote hotel outlets, special menus, and ongoing promotions to guests.
- Follow grooming standards, SOPs, and hotel policies at all times.
- Assist in banquets, room service, or other F&B outlets as assigned.
- Perform any other duties assigned by the Supervisor or Restaurant Manager.
Skills & Competencies
- Good communication and interpersonal skills.
- Customer service orientation with a positive attitude.
- Basic knowledge of food, beverages, and service etiquette.
- Ability to work in a fast-paced environment.
- Teamwork and collaboration.
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
